Traveling and Hotels
Traveling and hotels are a big part of the tourism industry. The industry is a collection of many sectors and company types, including hotels, airlines, cruise lines, transportation, tourism management and more. The industry is a large one and has had some major impacts, including the coronavirus pandemic, on the economy and consumers.
A hotel is a managed building or establishment that provides overnight accommodation for guests. The precise features offered can vary greatly from hotel to hotel, and owners often try to differentiate themselves by targeting a particular customer segment through pricing models and marketing strategies or by offering specific amenities.
Resorts are commercial establishments that include hotels and a variety of on-site services and amenities such as restaurants, entertainment options, recreational activities, shops and more. They are typically located in areas with a high concentration of tourist attractions and can offer an all-in-one package for travelers.
Home sharing accommodations, platforms and companies like Airbnb are challenging the hotel industry with their flexible offerings and lower costs. However, the hotels themselves are also working to make their products more individual and digital in order to keep up with changing consumer demand.
Hotel chains are also experimenting with new types of accommodations to attract a more niche audience, such as apartment hotels. These are essentially hotels that operate like an apartment rental, except that you can check in and out on-demand. Many of these are located in city centers and are popular with business travelers.
Similarly, some hotel brands are developing extended stay options to target customers who may need to stay for several weeks or months. These are usually based in residential neighborhoods and feature the privacy of an apartment with the flexibility of a hotel room.
While it is true that many hotel chains have more centralized locations than motels, hotels are still found in a wide range of settings, including airports, downtown districts, metropolitan areas and tourist destinations. This flexibility makes it easy for travelers to find a hotel that is conveniently located for their needs.
Another key difference between hotels and motels is that hotel guests can expect a higher level of service from staff at hotels. This includes concierges and receptionists who can help with directions, restaurant recommendations and other local information. Hotels can also often provide services that are not available at motels, such as meeting rooms and private workspaces.
Another area in which hotels can shine is loyalty programs. While Airbnb has some benefits, such as the ability to use credit card points to pay for stays, hotel loyalty programs can add up quickly and offer outsized value compared to other lodging options. If you’re a frequent traveler, a hotel program can be a great way to get the most out of your trips.